Terms of service
Last updated: April 8, 2026
1. Overview
This website is operated by ePool Supply, LLC. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”).
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
2. Use of Website
You agree to use our website only for lawful purposes. You must not:
- Violate any laws or regulations
- Interfere with website functionality
- Transmit viruses or malicious code
3. Product Information & Compatibility
We strive to provide accurate product descriptions. However:
- You are responsible for verifying compatibility before purchase
- Model and part numbers should be confirmed
- Product images are for reference only
4. Product Use & Installation Disclaimer
Products sold by ePool Supply, LLC are intended for use by individuals familiar with pool and spa equipment.
We are not responsible for damages resulting from improper installation, misuse, or incorrect product selection.
5. Orders & Payment
We reserve the right to refuse or cancel orders, limit quantities, or cancel suspicious transactions.
6. Pricing & Availability
Prices and product availability are subject to change without notice.
7. Shipping
Shipping times are estimates and may vary due to carrier delays.
8. Returns & Refunds
Returns are governed by our Return & Refund Policy. Please review it before making a purchase.
9. Third-Party Services
We use third-party providers including Shopify, payment processors, and marketing tools. We are not responsible for their policies.
10. Intellectual Property
All content on this website is the property of ePool Supply, LLC and may not be used without permission.
11. User Submissions
By submitting content, you grant us the right to use, modify, and publish it.
12. Disclaimer of Warranties
Our services are provided “as is” without warranties of any kind.
13. Limitation of Liability
ePool Supply, LLC shall not be liable for indirect, incidental, or consequential damages.
14. Indemnification
You agree to indemnify and hold harmless ePool Supply, LLC from any claims arising from your use of the website or products.
15. Governing Law
These Terms shall be governed by the laws of the State of Arizona, United States.
16. Changes to Terms
We may update these Terms at any time. Continued use of the website constitutes acceptance of changes.
17. Contact Information
ePool Supply, LLC
Email: support@epoolsupply.com
Address: 2710 West Bell Road Suite 1100
Phoenix, AZ 85053